Question 1

What do I actually buy?

Accepted Answer

A digital print: a personalised star map delivered as a print-ready file, not a posted poster. Most people buy one for their own wall or as a gift and have it printed locally. Print shops and online sellers use the same files to sell personalised prints to their own customers.

Question 2

How accurate is the star map?

Accepted Answer

Star maps are generated from a real star catalogue — 2,865 stars down to magnitude 5.5, which is every star visible to the naked eye — combined with precise coordinate calculations for the exact date, time and location. Star positions are computed with standard astronomical formulae rather than drawn decoratively, so the sky shown is accurate to within minutes of the moment specified.

Question 3

What information do I need to provide?

Accepted Answer

Just a date, an approximate time and a location — city-level is fine, though a specific address gives the most precise horizon. You can also add names, a title and a short message, and choose the fonts and colours.

Question 4

Can I preview the design before paying?

Accepted Answer

Yes. The editor shows a live preview as you set the date, location, design and text, and that preview is exactly what renders in the final file. Once signed in you can also download a free watermarked preview — handy for checking details, or for sending a proof to a customer.

Question 5

Can I sell prints made from my file?

Accepted Answer

Every paid download can be printed as many times as you like, at any size. It also includes a commercial licence, so print businesses may sell the printed products to their own customers, with no royalties. Reselling, sharing or distributing the digital file or the design template itself is not permitted.

Slate Nocturne

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